Disclosure Policy

This Disclosure Policy outlines important information regarding the products and services offered on our Shopify store, Tombstone and Caskets Funeral Supplies, specializing in funeral and memorial items including tombstones, caskets, and retorts. We aim to be transparent in our dealings and provide you with all necessary details to make informed decisions.

1. Product Descriptions and Accuracy

We strive to provide accurate and detailed descriptions of all products listed on our website. This includes, but is not limited to, materials, dimensions, customization options, and any included accessories. While we make every effort to ensure the accuracy of images, please be aware that colors and textures may vary slightly due to differences in monitor displays and the natural variations inherent in materials like stone and wood.

2. Pricing and Payment

All prices are listed in USD (United States Dollar). We accept various payment methods as indicated at checkout, including major credit cards and other secure payment gateways. Full payment is required at the time of order placement unless otherwise agreed upon for custom or large-volume orders. Any applicable taxes, shipping fees, or additional charges will be clearly displayed during the checkout process before you finalize your purchase.

3. Customization and Lead Times

Many of our products, such as tombstones, offer customization options. Please note that customized orders require additional production time. Estimated lead times for custom products will be communicated to you at the time of order or clearly stated on the product page. These are estimates and may vary based on current demand and material availability. We will keep you informed of any significant delays.

4. Shipping and Delivery

We offer various shipping options. Shipping costs and estimated delivery times will be calculated and displayed at checkout based on your location and the size/weight of your order. Larger items like caskets and retorts may require specialized freight shipping, and additional arrangements may be necessary for delivery. It is your responsibility to provide accurate shipping information. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

5. Disclaimer of Warranties

While we stand by the quality of our products, we offer them "as is" and do not provide any express or implied warranties beyond what is legally required. We are not responsible for how products are used after delivery.

6. Limitation of Liability

In no event shall Tombstone and Caskets Funeral Supplies be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services. Our liability is limited to the purchase price of the product.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Contact Information

If you have any questions or concerns regarding this Disclosure Policy or any of our products, please do not hesitate to contact us at customerservice@tombstoneandcasketsfuneralsupplies.com or by text at 1-800-505-5257.