Payment Policy

Tombstone and Caskets Funeral Supplies

Effective Date: June 19 2025

At Tombstone and Caskets Funeral Supplies, we aim to make the purchasing process as secure and straightforward as possible. This Payment Policy outlines accepted payment methods, processing procedures, and related terms.

💳 Accepted Payment Methods

We accept a variety of secure payment options for your convenience:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- Digital Wallets (Apple Pay, Google Pay, Shop Pay)
- Bank Transfers (for select custom or bulk orders)
- Affirm or other third-party financing options (if available)

🔐 Payment Security

All transactions are processed using encrypted SSL security through our third-party payment processors. Your payment information is never stored on our servers.

🧾 Payment Timing

Full payment is required at the time of purchase unless otherwise agreed upon in writing. Orders will not be processed or shipped until payment is received and verified.

🪦 Custom Orders

Custom items (such as engraved tombstones or made-to-order caskets) require full payment before production begins. These items are not eligible for cancellation once production has started.

💲 Pricing and Errors

All prices listed are in U.S. dollars. We make every effort to ensure accurate pricing. In the event of an error, we reserve the right to correct the price and/or cancel the order.

📉 Payment Disputes

If you believe a payment has been made in error, please contact our customer service within 7 business days. We will work promptly to review and resolve the issue.

📞 Contact Information

For questions regarding payments, billing, or order concerns, please contact us at:

Phone: 1-800-505-5257
Email: customerservice@tombstoneandcasketsfuneralsupplies.com
Business Hours: Monday–Friday, 9AM–4PM EST