Terms and Conditions
Welcome to Tombstone and Casket Funeral Supplies. Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our site, you agree to be bound by the terms below.
If you do not agree with any part of these terms, please do not use our website or services.
1. Use of Our Website
You may use our website for lawful purposes only. You agree not to use it in any way that violates any applicable laws or regulations or to engage in behavior that could harm our company or other users.
2. Product Descriptions and Availability
We strive to display product information accurately. However:
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All items (including caskets, tombstones, and cremation equipment) are subject to availability.
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We reserve the right to modify, discontinue, or substitute products at any time without notice.
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Custom products (such as engraved headstones) may vary slightly from design previews.
3. Pricing and Payment
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All prices are listed in [USD or your local currency] and are subject to change without notice.
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Full payment is required at the time of purchase unless otherwise stated.
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We accept major credit/debit cards, and approved financing options.
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Taxes and shipping fees will be calculated at checkout, if applicable.
4. Shipping and Delivery
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We deliver to funeral homes, cemeteries, businesses, and residential addresses, depending on the product.
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While we do our best to meet delivery timelines, we cannot be responsible for delays caused by carriers, weather, or other events beyond our control.
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Customers are responsible for providing accurate shipping information and ensuring someone is available to receive the product.
5. Cancellations and Returns
Our return and cancellation policy varies by product:
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Caskets: Final sale once shipped; cancelable before shipment only.
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Tombstones: Non-refundable once customized and engraved; cancelable within 48 hours of ordering.
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Retorts: Not returnable once delivered; subject to manufacturer warranty.
Please refer to our full [Refund & Return Policy] for details.
6. Warranties
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Caskets and Tombstones: Warranted against defects in material or workmanship upon arrival.
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Retorts: Covered by manufacturer warranty. Details provided at purchase.
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We are not liable for damages due to misuse, improper storage, or unauthorized modifications.
7. Limitation of Liability
To the maximum extent permitted by law, Tombstone and Caskets Funeral Supplies shall not be liable for:
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Any indirect, incidental, or consequential damages
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Delays in delivery beyond our control
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Errors caused by incorrect information submitted by the customer
Our total liability shall not exceed the amount paid for the product in question.
8. Privacy
Your personal information is protected in accordance with our [Privacy Policy]. We do not sell or share your data except as required to fulfill your order or as required by law.
9. Intellectual Property
All content on this website — including text, images, graphics, and logos — is the property of Tombstone and Caskets Funeral Supplies and may not be copied, reproduced, or used without permission.
10. Governing Law
These Terms and Conditions are governed by the laws of the state of Maryland and applicable federal laws of the United States. Any disputes will be handled in the courts of Columbia, Maryland.
11. Contact Us
If you have questions about these terms, or need help with your order, please contact us:
Email: support@tombstoneandcasketsfuneralsupplies.com
Phone: 1-800-505-5257
Address: 9175 Guilford Rd, Suite 300-1020, Columbia, Maryland 21046
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Mobile Terms of Service
Last Updated: June 12, 2025
Welcome to Tombstone and Caskets Funeral Supplies. These Mobile Terms of Service ("Terms") govern your access to and use of our website and services on any mobile device. By accessing or using our site via mobile, you agree to be bound by these Terms, along with our full Terms of Service and Privacy Policy.
1. Acceptance of Terms
By using our mobile site or services, you agree to these Terms. If you do not agree, please do not use our mobile platform.
2. Mobile Accessibility
Our mobile-optimized website provides full access to our products and services, including:
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Custom and pre-designed tombstones and memorial markers
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Burial and cremation caskets
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Retort and cremation equipment supplies
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Funeral and memorial merchandise
We aim to provide a smooth mobile experience, but we do not guarantee uninterrupted or error-free operation across all devices or browsers.
3. Messaging & Notifications
When you opt-in to receive SMS or mobile notifications, you may receive:
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Order confirmations
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Shipping updates
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Customer service messages
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Exclusive promotional offers
Standard message and data rates may apply. You can opt out at any time by replying “STOP” to any SMS message or by adjusting your notification settings in your account.
4. Payment & Security
All mobile payments are processed securely using industry-standard SSL encryption. Accepted payment methods include:
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Major credit and debit cards
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direct bank tranactions
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Funeral industry-specific financing solutions (if available)
We are committed to protecting your information, but you are responsible for maintaining the confidentiality of your login details.
5. Age Restrictions
Our services are intended for individuals 18 years or older. If you are under 18, you may only use this site with involvement and supervision of a parent or legal guardian.
6. Use Restrictions
You agree not to misuse the mobile site, including but not limited to:
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Attempting unauthorized access to systems
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Using bots, crawlers, or scraping tools
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Committing fraud or abusing promotional offers
Violations may result in restricted access or account termination.
7. Intellectual Property
All mobile content—including product descriptions, images, logos, and branding—is the property of Tombstone and Caskets Funeral Supplies. Unauthorized use is strictly prohibited.
8. Limitation of Liability
We are not responsible for issues arising from mobile device incompatibility, carrier-related outages, or third-party service disruptions. Use of the mobile platform is at your own risk.
9. Modifications to Terms
We may revise these Terms at any time. Updates will be reflected on this page with a new "Last Updated" date. Continued use of our mobile site constitutes your acceptance of any changes.
10. Contact Us
For questions, support, or concerns regarding these Mobile Terms of Service, contact us:
Tombstone and Caskets Funeral Supplies
Customer Service 443-472-9820 customerservice@
Thank you for trusting us. We are honored to serve you during this meaningful time.